NEW update 19th February
We have noticed since the snow of last week that combined with the covid situation and the problems caused to all postal services we are experiencing some delays in our deliveries.
This has only happened on a small amount of parcels and mostly all our postage has arrived on time or before.
I would like to take this opportunity to say we are aware that the staff at the Royal Mail have been working extremely hard throughout the entire pandemic and we are grateful for their efforts.
Royal Mail Delays
Please bear with us over the coming weeks as Royal Mail will be using temporary opening times which may vary from sorting office to sorting office. We would like to thank everyone for their patience in deliveries at this time. We will endeavour to dispatch same day for orders taken up 10 am and next day for orders taken after that time please note that the couriers at this present time do have ongoing delays and your parcel may take slightly longer than the time advertised on their web sites.
You can always contact us and we will keep you all updated on any relevant challenges in courier services. Once again thank you all for your support over this last year and into 2021 it much appreciated by all of us x
Our postage times are now running daily with dispatches through out the week. Collections from the Royal Mail are now running daily with the sorting office now open daily.
We will endeavour to dispatch your item same day for order before 10 am or at least within 24 hours during work days. Orders taken after 10 am Friday will be dispatched the following Monday.
We have kept a check on the Royal Mail web site and although for a majority of the country the posting times are now coming in line with their delivery schedule we are still seeing some sorting offices suffering from lack of staff so some deliveries may be delayed, also now with the new UK lockdown in progress this is causing some areas to have a later delivery than others.
LOCAL DELIVERY NOW AVAILABLE
The Day family are here to keep those orders arriving to your door, with Local Delivery available within our area and the promise we will always try our upmost to get those Xmas Gifts or special treats for your self to your doorstep as soon as possible.
We understand it can be distressing especially at this time of year with time sensitive parcels and the new Tier system and lockdowns not helping the situation but you can contact us and talk to a human being that will always give it 110% to make sure your items arrive safely.
Please bear with us while the lockdowns are going on across the country as although we are able to dispatch on time we have noticed some delays in delivery. Some areas are much worse than others.
Whilst we still live in strange times I would like to thank all customers old and new for their patience.
We thank everyone in advance for your patience whilst we wait for everything to slowly get back to normal.
(Please note that we do not post overseas)
Great News the Royal Mail have re-instated Saturday deliveries :)
New postage days as follows:-
Monday, to Friday.
We are still taking orders 7 days a week and will answer any questions you have, you can contact us via email, messenger, text or phone.
If you would like to take a look at our youtube videos now just copy and paste this link https://www.youtube.com/channel/UCkXoa0dUUfAmDYKQvl9I7zw
Thanks again for all your support , it means a lot and please keep coming back to this page for future updates on products and general information x
Keep being Safe and Well x